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Tuesday, June 26, 2007

Dear Rascalz Masquerader

Seems as if Rascalz had some on the road issues for D.C. Carnival 2007, the following apology was sent to all their masqueraders. Hey, at least they apologised!

Dear Rascalz Masquerader;

The purpose of this letter is to convey to you our sincere apologies for any inconvenience you may have experienced last Saturday with respect to the confusion surrounding the distribution of food. We understand your disappointment and the logistical problems that ensued. There is no question that this incident was not the very high standards you have come to expect and should continue to demand from Rascalz.

In our effort to improve the overall quality of your Rascalz experience, we intended to serve food and refreshments along the parade route while you were jumping to the sweet sounds of our DJs. To facilitate this addition to your overall experience, we rented a converted “ice cream” truck, which was packed with your food and refreshments. However, before the start of the parade we were approached by DC government officials and told that our truck was considered a vending vehicle even though we communicated that no refreshments or food were being sold. We were instructed to remove the truck from the parade, pay $1,000 for a vending license and go to Banneker Park with the rest of the vendors. As you can imagine, the idea of having our truck removed from the parade was one that we could not entertain. After intense discussions, a compromise was reached, which allowed the Rascalz truck into the parade with the condition that no food be served along the parade route. Any violation of this would have led to the truck being removed from the parade.

We decided that, based on the compromise, food would be served at the end of the parade either on Georgia Avenue or V Street. However, at the end of the parade, our trucks were told that they could not park on Georgia Avenue or V Street. Our DJs were also instructed that they could not announce our new location at the intersection of Florida and Sherman Avenues. Due to the unexpected revision to our already revised game plan, we had no adequate way to notify you, our masqueraders, in a timely and effective manner. At this point, we had to rely on word of mouth to get the message as to our new location. In retrospect, we should have notified you along the parade route, a misstep on our part.

Let us assure you that what happened is not typical of the level of service that we intended to provide to you last Saturday. We continue to be very committed to providing
you with the highest standards of service and entertainment. We can promise you that we will do our very best to ensure that this type of incident will not happen in the future because protecting our reputation for delivering, to you, a great overall DC Carnival experience is a key priority for us. Once again, we are extremely sorry for the inconvenience and annoyance this incident caused. We look forward to continuing the mutually beneficial relationship that we have shared over the last few years.



Trini Revellers Launch

Trini Revellers will launch their 2008 presentation "Viva Mexico" on September 23rd. Mark your calenders folks, band launching season in Trinidad will be soon upon us.
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