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Tuesday, July 24, 2007

Last Call for TRIBE tickets!

Procrastinators take note of the following email if you are yet to organise your tickets to TRIBE's launch this coming Saturday. Oh, and overseas masqueraders coming to the launch there is a bit about how you can get your tickets as well:

‘2007 Masquerader’ Price: Ladies - $180, Men - $200


Last Call for Non Masquerader tickets $240. (Ltd Advance)


Non Masquerader Advance Tickets $260

Overseas 2007 Masqueraders attending the launch can pick up there tickets at the TRIBE Mas Camp.

If someone is picking up a ticket for you they will need a copy of your ID or a permission letter emailed to sales@carnivaltribe.com

Non Masquerader tickets available through Committee Members and Mas Camp.

Masquerader tickets available at Mas Camp ONLY

Monday to Thursday 12pm-6pm

TLC Activation update

Further to my post below let it be known that I did try to activate my TLC card this morning and it finally worked.. yay!!! To activate your card text the 10 digit TLC number located to the top right hand side of the card to 4422.

Once you send the TLC number you should receive a text message like this:

Congratulations your TRIBE Loyalty Card (TLC) has now been registered & your TRIBE launch ticket has been activated. Sat 28th July '07 @ Pier 1, 10pm.


So, as you can see you NEED to activate your card to activate your ticket.. so get cracking on that if you want to get into the venue on Saturday!

The Saga of the TLC cards....

Somehow I have become the official "go to" girl AGAIN this Carnival season for my friends, and with band launching hot on the heels I am getting lots of calls as if I am working in TRIBE's mas camp!! The most pressing issue being discussed is TRIBE's TLC Cards. Apparently LOTS of people , including myself, are having trouble activating their TLC cards and getting frustrated with the "invalid command" text message that comes up, even when all instructions are followed.

Eventually, after harassing the workers at the mas camp, I called the hot line number given to me by them and the person who answered verified that the system was not ready and would be up "later". Well that call was made on Friday and up to yesterday afternoon I STILL could not activate my card,when I called the hot line AGAIN the person who answered was still saying it should be able to activate "later". I have yet to re try so I don't know if it actually works as yet.

Now, from what I gather activation is necessary to enter the venue on Saturday, upon questioning the TRIBE employees about the possibility of forgetting to activate the card they assured me that a manual list would be at the door for all those who paid and collected their TLC cards. While this sounds like a solid back up plan can you imagine if out of 2000 people only 500 actually bothered to continue trying with activation and the rest gave up either thinking that activation was not necessary or knowing that there would be a "list" at the door? I can foresee in that event that the entrance to Pier 1 would be just a huge mob of irate people having to wait to enter while someone manually scans a list of hundreds of names.

The other thing that my friends are concerned about and have expressed to me is that some of them have not made up their minds about going to the launch and as a result they are yet to pick up their TLC cards knowing they would have to pay for a ticket. Consequently this means waiting to decide at the last possible minute if they would go to the launch or not. The question I have been asked is if they can still get the discounted price of $180.00 without the TLC card. As far as I can tell, no TLC means no discount and thus they would have to fork over the $240.00 general admission price for their procrastination. My friend was most upset to hear this as she is waiting on a complimentary ticket and is in limbo as if to pay for a ticket that she might never have cause to use.

My hairdresser also called asking about tickets to the launch and when I mentioned the TLC card to her she was in shock, having never received an email about this. Her sister in law, who resides in New York, did the registration for both of them and did not get any email about registering for a TLC card. Needless to say they BOTH missed the deadline and my hairdresser was told that overseas masqueraders would not be getting TLC cards until after the launch. Her situation ended well as when she called the mas camp she was told to walk with I.D. and collect her tickets and TLC card.

The sentiment I am getting is that while the new TLC "smart" card is probably a good idea in theory people prefer things simple and easy, like being able to purchase a ticket on a whim without having to "load"money unto an electronic card. Having a TLC card and remembering to register for it, collect it, activate it and keep it safe at all times is proving too much work for people who cannot see any immediate benefit from doing so!

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