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Wednesday, March 03, 2010

Spice 2010 Review (10)

COLLECTION DAY
My friends and I decided to visit Hilton to see the costumes in person since Spice mas camp is closed. Lo and behold no costumes to see, only picking up and last minute masqueraders registering. Here is when the drama started. Since I have ordered my costume via the phone, Spice said I can collect my costume today although I was an overseas masquerader. I got an email from Spice stating that they credited my credit card a total of $1,150.00 and I did receive a statement from the credit card company in the total of $1,150.00TT dollars. Luckily for me I walked with a copy of the email from Spice and the bank statement.

Went to the station to pay for my costume, checked my bill and it stated that I made a down payment of $1,000.00. I kindly showed the guy behind the desk my email from Spice stated a total of $1,150.00. He called Rocky to clarify this problem. Imagine, Rocky is telling me that the email from Spice is old, since last year and this is probably an error but the correct amount is $1,000.00. I remain calm as a cucumber, I just said “Really so why did I get a statement from my credit card company stating that Spice took out $1,150.00 from my credit card?" and I handed him my statement, with the amount highlighted. Guess what, Ms. Anya walked into the conversation and imagine she’s asking me “do you always walk with your credit card statement?” - I replied to her: “And what is your point? Luckily I did, Spice would be robbing me blind, right” No reply from Anya. Rocky apologizes and they both walk away.

To make a long story short, - I collected my costume. The colors on the headpiece are different, the initial colour was more orange now it’s a cranberry color- the headpiece is too small, Rebecca from the fix-it area corrected that problem. The bra on Adulis is poorly made, rhinestones are missing and it looks tacky.

CARNIVAL MONDAY.
Vibes were good, met the band as soon as they were crossing the stage, and made our made to the QRC grounds; bottle neck, security wants to check every person ID.

FOOD ON CARNIVAL MONDAY.
The Spice booklet stated tasty, healthily food, yeah right!The food was very bland. I had some sort of rice pilaf, stewed red beans, chicken and salad. Had a few spoonful and that was it, couldn’t stomach any more. HOT DRINKS TO DRINK WITH OUR LUNCH.

While I was sitting on the stands, I noticed the music and drinks truck driving away, I said to my friend did you hear any announcements, she said “No”, so we had to run to find the band. Now I had to run for everything - especially the drinks, at least 2 blocks ahead of us all the damn time.

CARNIVAL TUESDAY.
Met the band, on Charlotte St close to the Hospital and met up with my friends. We decided to have breakfast- breakfast consisted of ham or cheese croissant or doubles. I had the ham croissant and my friends had the cheese. Let’s just say I could only fathom one bite of the ham croissant, my friend took one bite of the cheese croissant and spit it out. She said relish in a cheese paste sandwich - that tastes so nasty. Ah well breakfast ended up in the garbage. We bought bake and shark from a vendor on the road; thank God I listen to my grandmother and always walk with “vex money”.

WE FINALLY CROSS THE STAGE !

CARNIVAL TUESDAY LUNCH STOP
Another road block security is checking everyone’s ID. The people on the drinks truck are telling everyone that drinks are inside the park, the truck is closed. I said ok, my friends waited in line for food, while I check out the bins for drinks, imagine - HOT ASS TRINI SUN, AND HOT ASS DRINKS, WHAT IS WRONG WITH SPICE MANAGEMENT TEAM? THEY HAVE NO COMMON SENSE AT ALL. MADE MY WAY BACK TO THE DRINKS TRUCK, SOME YOUNG GIRL IS TELLING ME, DRINKS ARE INSIDE, I TELL HER, THE DRINKS ARE HOT, CAN I HAVE 4 COLD DRINKS PLEASE, SHE HANDED ME THE DRINKS.

Found my friends, found a spot to eat. Open up the container and I immediately told my friend, this food smells funny. I took one spoonful and guess what it is sour, and it is the same food as yesterday. That food was the Italian, my friends had the lamb and it was the same thing. Dump the food, next thing I am hearing people cussing no more food, no cutlery.To make a long story short we end up buying wings and fries from a vendor on the streets. Thank God for the “VEX MONEY AGAIN”.

Spice took us to every judging point- but the final one, downtown on Carnival Tuesday night took the cake! As soon as we crossed the stage, it was dark, not sure of the time, Turning up on Abercromby St, I noticed the rope security folding up the rope so I asked one of the guys are you finished? He said yes and I am going home, I suggest you do that too, this hour town is not safe for bra and panty women to be jumping up and no security in the band. Guess what no Rocky, no Anya, no Anya’s mother around, everyone left. Here come the stormers now. Drinks truck people said they are closed, no more drinks. The DJ announces: “that’s it folks - good night - see you next year.”My friends and I said “that’s it? I said to myself “HELL NO !NO SPICE EVER AGAIN”.

HERE’S MY PROBLEM WITH SPICE.

Fire the Spice PR staff.

DID YOU SAMPLE THE FOOD BEFORE YOU PRESENTED IT TO THE MASQUERADERS?

1) Why do I always have to be running down the drinks truck which are always two blocks ahead of me. Before midday the coconut water was finished.

2) My friends got tired of always running down the drinks truck and had to resort to buying beers on the road. Is this Spice way of saving money?

3) Poorly made costumes that look unfinished.

4) Spice did not think about the masquerader’s safety at all.

I am sure Spice will do well in the future, but my hard earned money will not be jumping up in their band ever again. I know a lot of people were disappointed in the service that was received on the road.

I know this is not too much to ask for from a band - but could I please get:
  • GOOD CUSTOMER SERVICE.
  • TASTY, HEALTHLY MEALS.
  • GOOD SECURITY.
  • GOOD MUSIC
  • SEXY COSTUMES FOR PEOPLE OF ALL CREEDS AND SIZES, PLEASE. .

Once a band has covered these areas and excel at this, then you have the missing ingredient.

I thought SPICE WAS A BAND CREATED BY WOMEN FOR WOMEN WHAT HAPPENED TO DATE?IMAGINE ANYA’S MOTHER SAID ABOVE ALL WE CARE FOR EVERYONE, I SAY YEAH RIGHT!

14 comments:

Chunkymommy said...

I hope you post this on their facebook as well because you would swear there are only a handful of people who had a bad experience with them.

HQ said...

I cannot believe she had the nerve to question that you walked with your credit card statement-thank goodness you did!

trinicandy said...

but wait.........wasn't spice suppose to have a float too, correct me if i'm wrong but i ent hear anybody talk about that


but anya them in a messssss and they are the "new tribe"....steups to me a band will want a spotlight of it own and not follow in any other bands footstep and theif anybody body trademarks


all they should want is to provide excellent service, goooood vibes and a slamming costumes

so i guess it will be back to either tribe or IP

carnivalkris said...

ummm chunkymonkey, even if this person posts their review on spice's facebook page it wouldnt stay up for more than a minute, spice removes any bad comments about the band from their wall

chris said...

The credit card question is shocking. wow.

greg said...

I will be waiting patiently to see how this unfolds come next registration season. Anyone registering with spice after this want licks.In the meantime, just becoming more horrified everyday with these reviews, gonna get some popcorn for the spice review show.

Saucy aka "The Sauce" said...

Trinicandy the float was part of the VIP section called Ceylon Pearls. This information was given to me when I visited the mas camp when they opened for costume viewing. Neither the float nor the section made it unto the road.

trinicandy said...

hmmmmm@saucy that makes my mind bubble, ceylon pearls awwwww

Trini Orisha Gyal said...

As I read bad review after bad review on Spice, the thing that is most disgusting to me is their silence.

Not a word of thanks, apology, explanation, kiss meh foot dog...NOTHING out of the spice camp.

I think it would help if the customers got a little. "Spice is listening to all the reviews and we will take these suggestions to heard for next years presentation. Thank you playing with us" But nothing?

Their post carnival PR is as dismissive as their in costume collection customer service.

Not a good look spice. Not a good look at all.

Trinitee12 said...

“Do you always walk with your credit card statement,” are you kidding me. Do these people know anything about Customer Service? Never, ever do you condescend your customers. This type of obnoxious, pompous behavior seems to be prevalent in Trini.

Mulata972 said...

Ceylon Pearls VIP not on the road???? No way! After Spice was being so smart about their “sold out private section” even before registration started? You have to be kidding me.

I have read all the band reviews published on this blog and am quietly smiling… After so much IP-bashing, it looks like Spice is now under fire. But there are big differences: IP’s costumes have always been original and their quality excellent, and they were never overpriced like Spice’s. IP has never served stale food or hot drinks. IP never had a “private sold-out section” before registration started, even for the “VIP-reputed” Sonia Mack’s section: first come, first serve, period. And more important: IP has learnt from their past mistakes and taken action: this year, from registration to costume collection everything was smooth, logistics on the road (find your section truck, lunch etc.) on point, and the band looked absolutely amazing. People were obviously having a blast, they were full of energy and the only thing hotter than the costumes (both female AND male, another mark for IP over the years) was the temperature outside. Obviously there were some complaints – they can’t get it perfect the first time after coming back from purgatory – but a lot of people seem to be satisfied with their 2010 Carnival with IP and ready for 2011.

To me the perfect band would combine the logistics of Tribe (without the “clique” mentality), the costumes and atmosphere of IP… and the price of Ronnie and Caro. (They too looked good on the road this year. Big up to the smaller bands!)

Carnivalcocoa said...

"This type of obnoxious, pompous behavior seems to be prevalent in Trini."
Precisely Trinitee12. These folks can take a page from the IP book: "How to redeem oneself and suck up after a screw up."

Mulata972, I agree with you all the way. I've had worse carnival experiences than IP '09 in other bands. Trust, it can get worse.
(See Spice reviews)

trinicandy said...

Mulata972 have it clean here downpack i call this lol


To me the perfect band would combine the logistics of Tribe (without the “clique” mentality), the costumes and atmosphere of IP… and the price of Ronnie and Caro

shells said...

Mulata972: my perfect band, combines the logistics management of TRIBE, the costumes of IP… and the price of D'Krewe/Ronnie and Caro. Atmosphere I think is subjective though.

Can't comment on the TRIBE-'clique' mentality as I've never experienced it.

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