After signing up to play in Taurus in YUMA, I also fell in love with the purple of Oracle. Never playing in a purple before, I decided to wear purple for my Monday wear. I contact Carnival Divaz to do the job for me. I sent my bra and boots to Carnival Divaz via USPS. At the last minute, A friend also wanted a pair of boots decorated. I contact CDz who said it was fine, and she would take the last minute order. When I attempted to purchase the pair of boots for my friend from an online site based in Canada, it kept giving me an error and would not process the order. In my frustration, I complained to CDz that the order may be even later, because I would have to search more online sites in order to find the boots. CDz told me, "no worries", and she ordered the boots for me with no problem.
Two weeks later, my friend's boots had reached CDz from Canada, but my order, mailed with in the US had not yet reached CDz. I was concerned, and my mind started to think on "Plan B". Upon mentioning this to CDz, she told me not to panic. That if the package did not show up by that coming Friday, that there were other options, and she would make sure that I was, "taken care of" for my carnival Monday purple. Fortunately, the package did arrive to her before the Friday, but the fact that she was ready to go the extra mile, spring into action, and offer other options to a solve a problem (that was not caused by her) spoke volumes about her level of dedication to her customers and her work.
Before I was due to travel to Trinidad, CDz contacted me to ask me if would be ok if to deliver my order to me in Trinidad, which I did not have a problem with. As things would be, she was an easy 5 minute walk around the corner from me. The location worked out perfectly, because little did I know that I would need her for last minute adjustments on my Tuesday costume. Upon receiving my Taurus FL costume (which I was extremely pleased with), I had only one complaint. The costume included a jeweled overlay, which hung from the neck, over the bra, and was suppose to fastened under the bra band line. I am short woman, with a short torso. So while this piece fit lovely on tall, long torso'ed women, it did not look so hot on me. It was way to long. It hung below my waist, even covering up my belt. Talk about a blinged out nightshirt! LOL The overall look was messy, ill fitting, and just not polished.
CARNIVAL DIVAZ TO THE RESCUE!!!
She measured where the over lay was suppose to fit on me, and did some quick nipping, tucking, altering. VOILE!! The over lay fit like a glove. I was very happy, because when one pays so much for a costume, you want it to look like it was made to fit. I had already paid her for the Monday bra, and the two pairs of boots, (her prices were SUPER reasonable and she is very communicative about exactly what you will get for what amount of money). Upon asking her how much for the alteration on my Tuesday costume, she blew me off and said, "nothing". I am a big advocate of paying people for the work they do, especially when they do a good job, but she absolutely refused payment for the alterations.
On Monday, I got MUCHO compliments on my blinged and feathered purple boots and bra. On Tuesday, several of the ladies in Taurus asked me how did I get my over lay to fit me so well. On all counts, "CARNIVAL DIVAZ" was my response.
If you are looking for efficient service, where your input as a paying customer is valued, great communication, reasonable prices, and someone who will go the extra mile because of their own passion for carnival..... then Carnival Divas is your woman.





4 comments:
I will have to keep her info on file for 2012! Glad everything worked out for you...
Those boots are amazing! I love them! The Monday bra is fantastic too. It sounds as if she provides the ultimate in customer service, which seems to be a rarity these days! Big ups to CDz
By fixing the costume for free, that one move will pay off dividends for Carnival Divaz. Clever, and well done. And the boots are fab.
Nuff respect to you Carnival Divaz.
Thanks for the wonderful review. My goal is always to make my clients happy and that is exactly what I did this year. I hope to obtain some new bloggers as customers next year LOL
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