Dear Saucy,
they tried to ruin it for us, but as you can see they failed!
After being informed on Carnival Sunday that we could not be guaranteed the backbacks by a certain Cocktail Girl, you can see by the pictures that Monique and her team (Wes and Akee lin the second picture) came through for us. They stayed up until 7:30am on Monday morning to make us the backpacks, we must commend them for their high work ethic and the fact that they did not want us to be even more uspset and disapointed than we already were............
To Monique, Wes and Akeel, a big thank you from the bottom of our hearts.
And to the Cocktail Girls, one who is extremely rude and the other one in particular we have to tell you that you when you deal with people who are paying large sums of money for an item they expect to get good customer service and the item in excellent condition. If the task at hand was to much for you to handle then that's all you had to say, you had absolutley no right to string us around, and then avoid our phone calls and hit us with a last minute bombshell that we could not get the backbacks, that was downright poor and displayed terrible work ethic. If you cannot handle a simple task like this which you knew about since August 2010, then you have no future in any kind of business Carnival or otherwise.
Best Wishes, Nicha & Shelly
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7 comments:
These 2 women are badasses! What better way to say "eff you" than make the front page news? And they are absolutely correct, if Cocktail girl can't take the heat....remove yourself from the Carnival business!
Agreed @ Fatimah, I must commend these ladies for not backing down and expressing their customer dissatisfaction. And I also commend Monique for her dedication and strong work ethic! It is for this very reason that my best friend has and continues to wear an Individual costume designed by Monique.
Ladies, I am happy that everything did work out for you in the end! You both still looked fabulous as always!
i don't understand why the customer service in trinidad and specifically with these mas bands are so horrible. at the very least the people at the top need to train their staff to at least have good attitudes. yes, we understand little gaffs may happen outside of your contril, nothing is always seamless and perfect, but your attitude says a lot about your brand. please tribe and others, imma need u to get it together LOL!!!
WOW! They looked fantastic. Not having the backpacks would seriously undermine the overall look!
Fatimah said it best...If you can't handle the pressure then pack your bags and exit stage left! This is all about customer service...you promised x, you better deliver x or have contingency measures in place to deal with the possibility, no matter how small, that x can't be delivered.
Both of you ladies look aboslutely HOT and stunning. Go on with your bad selves!!!!
Nicha & Shelly,
Great show from both of you. Well done and Keep It Up. Absolutely Hot and Ravishing!!WOW!!!
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